Refund Policy

At Ashquin, we want you to be completely satisfied with your purchase. If you are not satisfied for any reason, we're here to help.

Returns

You have 30 days from the date of delivery to return an item. To be eligible for a return, your item must be:

• Unused and in the same condition that you received it
• In the original packaging
• Accompanied by a receipt or proof of purchase

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items
• Digital products or downloadable software
• Perishable goods
• Items that have been used, damaged, or altered

Refund Process

Once we receive your returned item, we will inspect it and notify you of the approval or rejection of your refund within 5 business days.

If approved, your refund will be processed and a credit will automatically be applied to your original method of payment within 7–10 business days.

Exchanges

We only replace items if they are defective or damaged. If you need an exchange for the same item, please contact us.

Shipping Costs

You are responsible for paying your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Contact Us

If you have any questions about our Refund Policy, please contact us at:
Email: support@Ashquin.store