Shipping policy
Shipping Details
At Ashquin, we strive to deliver your orders as quickly and safely as possible. Please read our shipping information below.
Processing Time
All orders are processed within 1–3 business days after payment is confirmed. Orders placed on weekends or public holidays will be processed on the next business day.
Shipping Methods & Estimated Delivery Times
| Shipping Method | Estimated Delivery | Cost |
|---|---|---|
| Standard Shipping | 7–14 business days | Calculated at checkout |
| Express Shipping | 3–7 business days | Calculated at checkout |
| Free Shipping | 7–14 business days | Free on qualifying orders |
International Shipping
We ship to most countries worldwide. International orders may be subject to customs duties and import taxes, which are the responsibility of the recipient. Delivery times for international orders may vary depending on the destination country.
Tracking Your Order
Once your order has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to track your package via the carrier's website.
Lost or Damaged Packages
If your package is lost or arrives damaged, please contact us within 7 days of the expected delivery date. We will work with the carrier to resolve the issue as quickly as possible.
Shipping Restrictions
Some products may not be available for shipping to certain locations due to local regulations. If we are unable to ship to your address, we will notify you and issue a full refund.
Contact Us
If you have any questions about your shipment, please don't hesitate to reach out:
Email: support@Ashquin.store